Information We Collect

When you interact with elavonitho, we collect different types of information depending on what you're doing. Some information you give us directly. Other information gets collected automatically as you use our services.

Information You Provide to Us

This includes details you share when you create an account, fill out forms, or contact us for help. We might collect:

• Your name, email address, and phone number
• Postal address (like 2 Bonview St, Reservoir VIC 3073)
• Financial information you choose to share for analysis purposes
• Messages and correspondence you send to our support team
• Preferences and settings you configure in your account

Information Collected Automatically

When you visit our website, certain technical information gets logged automatically. This helps us understand how people use our site and where we can improve things. We collect:

• IP address and general location data
• Browser type, device information, and operating system
• Pages you visit and how long you spend on them
• Referring websites and search terms that brought you to us
• Cookies and similar tracking technologies (more on this below)

How We Use Your Information

We don't collect information just for the sake of it. Everything we gather has a purpose, and that purpose centres around providing you with better financial stability analysis services.

We also use your information to personalize your experience. If you've told us you're interested in particular aspects of financial stability analysis, we might highlight relevant features or send you helpful resources. But you can opt out of marketing communications at any time.

Cookies and Tracking Technologies

Like most websites, we use cookies. These are small text files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use

• Essential cookies: These are necessary for the website to function properly. Without them, you wouldn't be able to log in or use key features.
• Performance cookies: These help us understand which pages are popular and how visitors navigate around our site.
• Functionality cookies: These remember your preferences and settings so you don't have to re-enter them each time.
• Analytics cookies: We use these to gather statistics about site usage and visitor behaviour patterns.

You can control cookie settings through your browser. Most browsers let you refuse cookies or delete existing ones. Just keep in mind that blocking certain cookies might affect how well the site works for you.

How We Share Your Information

We don't sell your personal information to third parties. Period. But there are some situations where we need to share information with others to provide our services or meet legal requirements.

Service Providers

We work with trusted third-party companies that help us operate our business. This might include hosting providers, payment processors, or analytics services. These companies only get access to the information they need to do their job, and they're contractually obligated to keep it secure and confidential.

Legal Requirements

Sometimes we're legally required to disclose information. This could happen if we receive a valid court order, subpoena, or government request. We might also share information if we believe it's necessary to prevent fraud, protect someone's safety, or defend our legal rights.

Business Transfers

If elavonitho is acquired by another company or merges with one, your information would likely be transferred as part of that transaction. We'd notify you before this happens and let you know about any changes to how your data is handled.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes technical measures like encryption and secure servers, as well as organizational practices around who can access data and when.

Our website uses SSL encryption to protect data transmitted between your browser and our servers. Financial information you share is encrypted both in transit and at rest. We regularly review our security practices and update them as new threats emerge.

That said, no method of transmission over the internet is completely secure. While we do our best to protect your information, we can't guarantee absolute security. You also have a role to play by keeping your account credentials confidential and logging out when you're done using our services on shared devices.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. We want to make it easy for you to exercise these rights.

Access Your Information

You can request a copy of the personal information we hold about you. Just send an email to help@elavonitho.com with "Data Access Request" in the subject line. We'll respond within 30 days and provide you with a clear summary of what we have.

Correct Your Information

If any of your information is inaccurate or out of date, you can update it directly in your account settings. Or contact us and we'll make the changes for you.

Delete Your Information

You can request that we delete your personal information. We'll honour this request unless we have a legal obligation to keep certain records. Some information might remain in backup systems for a limited time, but it won't be actively used.

Object to Processing

You can object to how we process your information in certain circumstances. For example, you can opt out of marketing emails by clicking the unsubscribe link at the bottom of any promotional message we send.

Data Portability

You have the right to receive your personal information in a structured, commonly used format. This makes it easier to transfer your data to another service if you choose to do so.

Data Retention

We keep your information for as long as necessary to provide our services and meet legal requirements. Once you close your account, we'll delete or anonymize your personal information within 90 days, unless we're required to keep it longer for legal, tax, or regulatory purposes.

Some information might be retained in aggregated or anonymized form for analytical purposes. This means the data can't be traced back to you individually.

International Data Transfers

Our servers are located in Australia, and we primarily store data within the country. However, some of our service providers operate internationally, which means your information might be processed or stored outside Australia.

When we transfer data internationally, we ensure appropriate safeguards are in place. This might include contractual clauses that require the receiving party to maintain Australian privacy standards, or verification that the destination country has adequate privacy protections.

Children's Privacy

Our services aren't designed for people under 18. We don't knowingly collect personal information from children. If we discover that we've inadvertently collected information from someone under 18, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately at help@elavonitho.com.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Effective Date" at the top of this page shows when the policy was last updated. We recommend checking back occasionally to stay informed about how we protect your information.

Third-Party Links

Our website might contain links to external sites that we don't control. This privacy policy only applies to elavonitho. When you click on a third-party link, that organization's privacy practices will govern how they handle your information. We encourage you to read their privacy policies before sharing any personal data.